On Duty Manager is a powerful but simple way to handle your on duty call and alarm SMS forwarding for small and medium sized businesses.
By running the app on the phone that holds the on duty phone number where customers and alarm systems calls and sends alarm SMS messages, it automatically forwards the call and alarm SMS to the person who is currently on duty.
Client phones can easily see who is currently on duty and take over the on duty directly from its own phone. Alarm SMS generates a well displayed alarm. By pressing a button, the alarm is confirmed to the on duty phone. If an alarm is not confirmed within a certain time, the alarm can be automatically escalated to a manager. Alarms can be filtered to send a confirmation message back to the original sender. This is compatible with for example op5 network monitoring system.
On Duty Manager is free to download, and the client mode can be used without paying anything, and without any ads. Running the app in on duty mode requires client subscriptions. Each client that should be able to communicate with the on duty phone needs a subscription.
The app is highly configurable, and clients can be set to simple mode to make it work with non-Android client phones too. These will not have the possibility to automatically take over the on duty functionality, but redirecting calls and SMS still works. To maximize the feature set usage of On Duty Manager, it is recommended to run Android on all client phones.